Technical Support
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For questions related to course content such as learning activities, grades, assessments, or assignments, please contact your instructor.
For technical problems, please contact our help desk.
Phone: Local calls dial 715-365-4478 or
Toll Free dial 1-800-544-3039 ext 4478.
Telephone support is available:
Monday-Thursday
7:30 - 9:00 p.m.
Friday
7:30 - 4:00 p.m.
After hours and on weekends, leave a message providing the following information:
Name of course(s)
Your student ID number
What you were trying to do
Error messages you may have received
Your contact information
By e-mail: You may also request support by e-mail. These messages are responded to during regular business hours, Monday - Friday. Request Support
By internet: For our online knowledge base or to submit a support ticket online please visit http://mycusthelp.com/NICOLETCOLLEGE/
Messages will be checked periodically. Response time may not be immediate.
All Ask Nicolet requests posted after the hours of 4:30 p.m. Monday-Thursday and after 4 p.m. Friday, weekends and holidays will be responded to after 7:30 a.m. on the next regularly scheduled work day Monday through Friday.