Lunch and Learn

 

LINK TO REGISTRATION FORM

 

Too busy to get away from the office for some continuing education? Join your peers for these informative sessions on workplace issues and eat lunch to boot! The following sessions will be held during the lunch hour, and will include pertinent workplace topics. Learn how to make important improvements at work, and increase the efficiency and effectiveness of your operations. Lunch is
included with all sessions.

 

Ideas to Market Your Retail Business NEW

Do you need new ideas to make your business more appealing to your community, customers, and perhaps tourists? This workshop will give you some insight into what does and does not work to draw people into your store. This workshop will also help you examine your facades, window displays, and signage, and will give you some ideas for changes and updates that you can implement to improve customer traffic through your store. 47-102-42005

Tomahawk 10885
6/12 - 6/12
Thursday 11:30 am - 1:00 pm
$29.00
Smith
Pine Tree Supper Club (1) ($24.15)

Handling Emotions Under Pressure NEW

We all experience pressure at work and sometimes it is difficult to manage your emotions. Learn to handle your emotions at work and remain calm and objective when dealing with difficult situations. Participants will also learn how to manage their own reactions to emotional behaviors of others. 47-196-44010

Rhinelander 10826
6/13 - 6/13
Friday Noon - 1:30 pm
$29.00
Madl
Northern Advantage (1) ($24.15)

Small Retailers–Learn to Compete w/ “Big Box” Stores

In this interactive workshop, participants will learn what small businesses can do to compete with the big box retail phenomenon. This workshop will focus on trends in the retail sector, examine the use of pricing, supply and ancillary services in the big box stores, and what small businesses can do to compete. This course will also offer tips on how to utilize information you already have to boost sales and customer service, and easy ways to change your store’s look. 47-102-42008

Tomahawk 10886
6/19 - 6/19
Thursday 11:30 am - 1:00 pm
$29.00
Brown
Pine Tree Supper Club (1) ($24.15)

Customer Service — Your #1 Sales Tool

Sue Bessert, Executive Director of Downtown Rhinelander, Inc., and Cindy Tomlanovich, Rhinelander small business owner are teaming up to share their customer-centered strategies and solutions. The class is great for any retailer or salesperson looking for the competitive edge needed to survive and thrive! 47-102-42009

Rhinelander 10940
7/18 - 7/18
Friday 12:00 pm - 1:30 pm
$29.00
Bessert
Northern Advantage (1) ($24.15)

Communicating Clearly NEW

Participants will learn to be clear and concise when giving directions and presenting information, and to communicate in writing using appropriate grammar, spelling, format, and technical terms, according to established writing standards. 47-890-41302

Rhinelander 10827

7/25 - 7/25
Friday Noon - 1:30 pm
$29.00
Madl
Northern Advantage (1) ($24.15)

Listening Effectively NEW

Participants will learn to listen so that specific and complicated directions are not misunderstood or misapplied. Learning activities help participants listen so that the message can be accurately interpreted, provide feedback while listening to demonstrate active receipt of a message, and incorporate appropriate body language into the listening process. 47-890-41303

Rhinelander 10828
8/22 - 8/22
Friday Noon - 1:30 pm
$29.00
Madl
Northern Advantage (1) ($24.15)


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